POLITIQUE DE QUIALITÉ

DICSA QUALITY POLICY

 

Main Activities:


- Design and manufacture of high-pressure stainless steel fittings.
- Distribution of oil hydraulic pipes and components.

 

Internal context:


- MISSION: To provide Confidence and Satisfaction to Stakeholders. To offer the highest level of excellence in all our work, which allows us to provide a great service and meet the needs of our customers, offering them adapted solutions.


- VISION: To expand our product portfolio in order to build customer loyalty, but also to reach new markets. Optimise our distribution networks. Constant improvement in quality and in the level of satisfaction of our customers.


- VALUES: Our acronym reflects our values.

  • Distribution
  • Innovation
  • Quality
  • Service
  • Adaptability


Key Commitments:


1. Quality and Compliance:


o Manufacturing and distribution to the highest quality standards.
o Compliance with legislation, standards, codes and specifications.

 

2. Integrated Management:


o Integrated Quality and Environmental Management System.
o Continuous evaluation from production to after-sales service.
o Continuous improvement and innovative projects.


3.    Environmental Protection:


o Commitment to environmental protection.
o Carbon Reduction Plan (CRP)


4.    Strategic Objectives:


o Alignment with the Strategic Plan.
o Regular communication of objectives to all staff.


5.    Staff Involvement:


o Involvement of all levels
o Training and development programs that focus on continuous improvement


6.    Personnel Policy:


o Knowledge of the activity and adequate means
o Professional experience and delegation of authority
o Recruitment and retention of talent

 

Date: 07.03.25
Ed:4